Critical Facilities

Quality is the result of carefully crafted repeatable processes, standards and methodologies.

Critical Facilities

Quality is the result of carefully crafted repeatable processes, standards and methodologies.

Critical Facility Operations & maintenance

Lack of training, lack of procedures, incorrect procedures, and inadequate staff size are common root causes identified following incidents directly impacting a company’s operation, profit, and reputation. Often, leadership finds their focus on building a high availability facility did not extend to creating and implementing a successful strategy for reliable operation.

Highly successful critical facility operations consistently share five key practices as part of their critical facility operations strategy:

Creating a staff plan to meet the operations objective
Developing a site-specific training program
Operating with comprehensive procedures
Employing Critical Facility Work Rules
Assessing the operation for continuous improvement

Creating a Staff Plan to Meet the Operations Objective

We have developed a staffing model that is specific to meet our customers’ requirements, business functions and operational mandates of the organization. We have clearly defined roles and responsibilities for each individual position as well as a clearly defined team and organizational mission statement. We operate with a model that well-defined position descriptions provide a benchmark for evaluating skills and setting goals for growth and training needs. As a consequence, job satisfaction and employee retention will be improved.

Our staffing strategy include:

Hiring key technical team members
Targeting specific hiring sources for talent and critical facilities experience
Involving team members in meetings
Defining individual ownership of critical processes and infrastructure systems
Creating and maintaining a desirable work environment—as continuity (long term tenure) is a major contributor to achieving uninterrupted systems operation

Developing a site Specific Training Program

Operating with comprehensive procedures

Employing Critical Facility Work Rules

Developing a site Specific Training Program

Operating with comprehensive procedures

Employing Critical Facility Work Rules

Key Proram attributes	Desciption
Hazard Analysis	All operational procedures shall start with an analysis of the possible hazards involved. Risks must be identified and safety measures assigned.
Personal Protective Equipment (PPE)	Appropriate protective equipment are provided, properly sized, stored, maintained, and utilized as required to mitigate identified safety hazards.
Compliance with all applicable health and safety laws and regulations	Compliance with all applicable health and safety laws and regulations
Hazardous material handling	Hazardous materials are properly identified, labeled, stored, maintained, and used in conformance with manufacturer’s requirements, local laws, and ordinances
Hazard Communication program	Includes a list of hazardous chemicals, use of material safety data sheets (MSDS), proper labeling of all hazardous materials containers, and employee training on use of and protection from hazardous materials
Safety plans and training	Written safety plans are established that describe the safe work practices and procedures to be observed by all workers. Regular training on the program elements are also be conducted

Assessing the operation for continuous improvement

We continuously review our systems for risks to continuous operation, so they can be addressed before an impact to the business occurs. Regular, on-going checks, inspections, and audits are all used to “inspect what we expect.” This pertains to the field staff as well as the infrastructure. Knowledge must be continuously evaluated to identify gaps in training.

From our Executive Leadership to our officers, there is a common belief that quality is the result of carefully crafted repeatable processes, standards and methodologies. As firm believers in continuous improvement, we have and continue to make major investments in the people, processes and technology that we leverage to manage and improve quality, including:

ISO 9001: 2015 Certification for Quality Management System
ANSI/ASIS PSC:1-2012 Management System For Quality Of Private Security Company Operations
ISO 18788:2015 Management System For Private Security Operations

We continuously avail every opportunity to improve.

Environmental Solutions

At Amalgamated Security Services Limited protecting the environment is integral to our operations. We systematically reduce any harmful effects we have on the environment by developing processes to lower energy, reduce waste and pollution, and mitigate the risk of emergency situations.

To ensure that all of our internal and external stakeholders understand our commitment to these responsibilities, we have configured a comprehensive Environmental Policy.

Key points include:

We train and motivate our staff to work in an environmentally responsible manner, encouraging them to help us develop new ideas and initiatives
Our Environmental Management System promotes a culture of ‘reduce, re-use and recycle’ across all of our operations
We minimize the use of paper wherever possible and recycle any waste paper
As our vehicle fleet is our largest producer of carbon emissions, we reduce our footprint by using dual fuel and low emission vehicles
Initiatives in place via which we reduce water and energy consumption at all our regional offices.

Our Environmental Policy

Ensures that all of our internal and external stakeholders understand our commitment to the environment and their responsibilities
Promotes a positive impact on the environment
States our ongoing commitment to continual sustainable improvement
Demonstrates consistent standards of sustainable practice across all our services

References